98ok Terms & Conditions — Know Before You Play

98ok (referred to herein as the "Platform", "we", or "the Company") is an online gaming and betting service provider. These Terms and Conditions apply to all services offered by 98ok, including Sports Betting, casino games, bingo, live dealer games, and any other services provided.

The 98ok Terms and Conditions have been drawn up in accordance with the applicable laws and regulations of Bangladesh. If you disagree with any part of these terms, please refrain from using our platform.

In these terms, "user" or "member" refers to any person who has registered on the 98ok platform or is using its services. All communications with 98ok will be conducted in Bengali or English.

To use the 98ok platform, you must meet the following eligibility requirements:

• You must be at least 18 years must be.
• You must register using accurate and truthful information.
• You must be located in a country or region where online gaming is not prohibited by law.
• Your account must not have been previously closed or suspended by 98ok.
• You are of sound mind and are using this service of your own free will.

98ok reserves the right to refuse service to any individual, at any time, for any reason. If eligibility requirements are not met or false information is provided, 98ok accepts no liability.

When registering on the 98ok platform, you must provide your correct full name, date of birth, email address, and mobile number. Providing inaccurate information may delay or block the withdrawal process and could result in account closure.

Each individual may only One Account operate. Any multiple accounts found will be permanently closed and all balances and bonuses will be forfeited.

• You are solely responsible for keeping your account password secure.
• Your account may not be shared with anyone else.
• To update your account details, please contact our support team.
• Any suspicious login attempts or unauthorized account access must be reported to 98ok immediately.
• Completing the KYC (Know Your Customer) verification process may be mandatory.

For account verification, 98ok may request a copy of your National ID, passport, or driving licence. Failure to provide the required documents may result in your withdrawal access being temporarily suspended.

98ok currently supports deposits and withdrawals via Mobile Banking, Nagad, and Rocket. Additional payment methods may be added in the future.

• The payment account used for deposits must be registered in your name.
• Deposits from third-party accounts are not accepted.
• KYC verification must be completed before any withdrawal can be processed.
• Suspicious transactions may be held for up to 72 hours pending investigation.
• Daily withdrawal limits are subject to change — contact support for the latest information.

98ok regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own terms and conditions, which are detailed on the relevant bonus offer page.

• All bonuses must meet the minimum wagering requirements before any withdrawal can be made.
• The same person may not use the same promotion more than once.
• Bonus abuse or fraud will result in forfeiture of the bonus and any associated winnings.
• Bonus funds are kept separate from your cash balance; terms must be met before bonus winnings can be withdrawn.
• 98ok reserves the right to modify or cancel any bonus offer at any time.

The 98ok Sports Betting section lets you bet on cricket, football, tennis, and more than 20 other sports. All bets are final once confirmed and cannot be cancelled.

• Verify the odds and stake before confirming your bet — changes cannot be made once it is confirmed.
• If a match is cancelled or postponed, bets will be settled in accordance with 98ok's decision.
• If a bet is accepted at incorrect odds due to a technical error, 98ok reserves the right to void it.
• Bets linked to match-fixing or corrupt activity will be voided.
• A maximum stake limit applies to individual bets and may vary depending on the event.

In live betting, bets may be rejected due to network latency. 98ok relies on real-time data and is not responsible for errors originating from data providers.

All games in the 98ok lobby operate using third-party certified RNG (Random Number Generator) technology. This means every outcome is entirely random and not predetermined.

• Exploiting any bug or glitch in the game client to gain an unfair advantage is strictly prohibited.
• Using automated software or bots to play games is strictly prohibited.
• If a game is interrupted due to a technical issue, it will be settled according to server logs.
• Game rules are listed within each game — please read them before you play.

Individual room rules apply for bingo games. Live Casino game results are determined in real time and cannot be changed once announced.

98ok believes gaming is a form of entertainment — not a source of income. We want all our members to play in a healthy and enjoyable way, which is why our platform includes a range of responsible gaming tools.

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Session Timer: You will receive automatic alerts after a set period of time.
• Take a Break: Temporarily suspend your account for anywhere between 24 hours and 30 days.
• Self-Exclusion: Permanently exclude yourself from the platform.

Gaming addiction is a mental health issue. If you feel that gaming is having a negative impact on your life, please seek help. For more information, visit our Responsible Gaming Visit the page.

98ok takes the protection of your personal information extremely seriously. Full details on what data we collect, how we use it, and how we keep it secure can be found in our Privacy Policy available on the page.

• Your information is never sold to third parties.
• Payment details are stored in encrypted form.
• Information may be disclosed to the authorities where required by law.
• To learn more about our cookie practices, please see our Privacy Policy.

The following activities are strictly prohibited on the 98ok platform:

• Money laundering or transactions involving illegal funds.
• Using bots, scripts, or automated software to play games.
• Attempting to hack another user's account.
• Collusive fraud or syndicate betting.
• Exploiting any vulnerability or bug in the platform.
• Operating multiple accounts under false identities.
• Attempting to influence or alter outcomes through bribery or other unfair means.
• Harassment or abusive behaviour towards other members.

98ok always strives to provide uninterrupted service. However, 98ok will not be held liable in the following circumstances:

• If a game or bet is left incomplete due to loss of internet connection.
• Delays caused by third-party server or payment gateway issues.
• Losses resulting from unexpected technical failures or cyberattacks.
• Losses resulting from the user's own negligence or errors in information provided.
• Force majeure events — such as natural disasters, government restrictions, and similar circumstances.

In all circumstances, 98ok's maximum liability is limited to the value of a single transaction.

You may close your 98ok account voluntarily at any time. Please withdraw any available balance before doing so.

98ok may temporarily or permanently close any account for the following reasons:

• Violation of these Terms and Conditions.
• Fraudulent or suspicious activity.
• Providing false information or failing KYC verification.
• Being found to be underage.
• Legal or regulatory obligations.

For any dispute or complaint, please contact the 98ok support team in the first instance. We generally aim to resolve issues within 48 hours.

• Complaints must be submitted within 30 days of the incident.
• Server logs and game records shall serve as the final and conclusive evidence.
• If an internal resolution is not possible, a neutral mediation process will be arranged.
• Any legal disputes will be settled in a court of competent jurisdiction.

98ok reserves the right to update these Terms and Conditions, in part or in full, at any time. Members will be notified of significant changes via email or platform notification.

Continued use of the platform after any changes take effect constitutes acceptance of the updated terms. We recommend visiting this page regularly.